Sometimes when you make a purchase through Xbox Live, you’ll get the Xbox error code 807b01f7. Here’s what it means, and a step-by-step guide on how to fix this error if it unexpectedly appears on your screen.
What Is Xbox Error Code 807b01f7?
When this occurs on your Xbox, you will get the above-mentioned error code alongside a message explaining what just happened.
“Some Xbox Live content is temporarily unavailable. You can still access your profile, communicate with other players, and play games online. The content will automatically appear when it’s available. Status Code: 807b01f7,” states Microsoft on its Xbox support page.
They further explained that this might mean that the Xbox Live service is experiencing difficulties and is temporarily unavailable, or that maybe there’s a problem with the users’ connection to Xbox Live.
How to fix Xbox error code 807b01f7
Microsoft offers three solutions for this type of error that appears when you try to connect to Xbox Live’s servers.
- Solution 1: Check the Xbox status page and if you see any services with alerts, then expand the service, go down to the Notifications tab, and sign in to receive a message when the service is up and running again.
- Solution 2: Press the Guide button on your controller. Then under the Settings tab select System Settings and Network Settings afterwards. Once you do that, select the name of your Wireless Network or Wired Network if you are using that kind of connection. Select Test Xbox Live Connection and if the test is good, you’ll be able to connect to Xbox Live.
- Solution 3: The third solution offered by Microsoft’s Xbox support is to delete and redownload your Xbox profile. There are three steps to do that.
- First, delete the Xbox profile (Settings/System/Storage/Hard Drive or All Devices/Select Profile/Delete Profile Only or Delete Profile and Items).
- The second step is to clear the system cache (Guide button/Settings/System Settings/Storage or Memory/press Y on the controller/Clear System Cache/Yes/Restart Console).
- The third step is redownloading your Xbox profile (Guide button/Download Profile/Enter email and password for Microsoft account). After that, you should be able to sign in using your Xbox profile on the console.
We hope that the solutions provided have put this problem in the past. If it happens again, we advise you to contact Xbox customer support or another relevant option.
About the author
