Verizon says Fios internet should be returning to normal in the Northeast after disruptive outage

Verizon says that it has resolved points with Fios, its fiber optic community, that affected many places in the Northeastern US for hours on Tuesday. The firm says that issues should be returning to normal, however a fiber minimize in Brooklyn could imply that some may nonetheless be with out service.

Users started reporting issues with Verizon on Downdetector shortly after 11AM ET, and the quantity of studies peaked at greater than 22,000 on Tuesday. Hotspots for issues on Downdetector’s outage map for Verizon included Boston, New York City, Washington, DC, and extra. A couple of Verge staffers skilled outages as properly, although one in Brooklyn nonetheless doesn’t have service.

“An internet issue impacting the quality of our Fios service throughout the Northeast has been resolved,” Verizon mentioned via its support account on Twitter to many customers on the platform. “Network performance and service levels are returning to normal.”

The account additionally mentioned at 11:52AM ET that there was a fiber cut in Brooklyn, and as of 4:04PM ET on Tuesday, the firm mentioned the minimize remains to be affecting clients in the space. However, technicians are working to sort things, Verizon said.

People additionally reported points with Google, Zoom, Gmail, and extra on Downdetector, however the studies seem to have come from the similar locations that had been experiencing issues with Fios. Google and Zoom’s standing pages aren’t exhibiting any outages, so it’s attainable issues with these companies in the Northeastern US had been tied to the Fios outage.

We’ve requested Verizon to remark, and the firm says it’s wanting into it now. Acting Federal Communications Commission chairwoman Jessica Rosenworcel also said that the Public Safety and Homeland Security Bureau is wanting into the state of affairs.

Update January twenty sixth, 4:44PM ET: Added new info from Verizon about the points being resolved.

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Md Umar Khan

Md Umar Khan is a gaming freak who loves to play FPS games. In the meantime, he loves to express his views by writing gaming articles.

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